FREQUENTLY ASKED QUESTIONS

Q. WHAT SHOULD I BRING WHEN MY CAT COMES TO BOARD?

Current vaccination card. We provide a fleecy bedding, but you can bring his own if you prefer, or a t-shirt smelling of yourself for comfort.

Q. CAN I SEE WHERE MY CAT WILL BE STAYING ON ARRIVAL?

Yes, of course. You are most welcome to see him settled into his pen. If you prefer not to thats fine too, some people get upset at having to leave their cat.

Q. MY CAT HAS NEVER BEEN TO A CATTERY BEFORE, WILL HE BE OK?

Almost all cats settle in satisfactorily, it is often a good idea to bring a first timer to stay a couple of days when you are not on holiday to introduce him gradually. The environment is quiet and there is very little to give him stress so even a nervous cat has chance to settle.

Q. I MADE A BOOKING BUT MY DATES HAVE CHANGED, CAN I SHORTEN/EXTEND HIS STAY?

You can usually extend a booking with no problems. During very busy periods (August, Christmas) this can be problematic, but let us know as soon as you can to enable us to help you.

Q. I MADE A BOOKING BUT I HAVE TO CANCEL IT.

No problem, we appreciate you letting us know as soon as possible.

Q. CAT NEEDS A BOOSTER.

We recommend that his vaccination programme is up to date three weeks before you plan to board.

Q. I HAVE 2 CATS. CAN THEY GO TOGETHER/

Yes of course, we have pens large enough for up to 4 cats together. They must all come from the same home though. We never mix strange cats.

Q. MY CAT IS A FUSSY EATER.

We have a variety of brands and flavours to tempt. Alternatively you are welcome to bring along the food he has at home and we will feed him as per your instruction.

Q. MY CAT IS OLD CAN HE STILL BOARD

Yes, of course. Let us know of any special needs he may have. We have boards or boxes so older cats don`t have to jump if they aren`t able.

Q. MY CAT IS ON MEDICATION. WILL YOU GIVE IT TO HIM WHILST BOARDING?

Yes. Bring along his prescription with the dosage instruction clearly marked, and we will give him his medicines according to the directions.

Q. DO YOU BOARD DOGS AS WELL?

No, we specialise in cats only.

Q. WHAT TIME CAN I BRING MY CAT IN?

All check in and check out times are by appointment and made when you book.

Q. ARE YOU OPEN OVER CHRISTMAS PERIOD?

We are open over Christmas except Christmas Day, Boxing Day, and New Years Day, on those three days we are closed to the public.


 

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